Conversational AI in Healthcare: 7 High-Impact Use Cases
Open AI’s ChatGPT dropped and went mainstream in November 2022, and since then, businesses of all sizes, in B2B and B2C, across industry verticals, are looking to integrate Conversational AI or Generative AI into their workflow. The end goals, unlocking efficiency, productivity, and time-to-market. Additionally, companies want to expedite their processes and create convenience. So, it was a matter of time before healthcare embraced the same. Healthcare faces a myriad of bottlenecks, from EHR errors to staffing issues, diagnostic delays, and nonspecific care. They’ll need to welcome any evolving technological inflections in their ecosystem — one of them being Conversational AI. These agents can help future-proof their infrastructure, realize intrinsic value, and pass on extrinsic value to improve patient outcomes. So, what are some value-oriented use cases of conversational AI in healthcare ? Let’s dive in! Use Cases of Conversational AI in Healthcare 1. EHR Document Management: ...